Terms and conditions

Scope

You are visiting a website of Brouwerij De Plukker, located at Elverdingseweg 16, 8970 Poperinge (Belgium) and registered under number 0829 386 523.

 

By accessing and using the website you agree with these terms and conditions.

 

Content

On this website, Brouwerij De Plukker will inform you about our organization and the products and services we offer.

 

Brouwerij De Plukker reserves the right to change this website and its contents at any time without prior notice.

 

We have taken great care in the content of this website. However, Brouwerij De Plukker does not guarantee that the information is accurate, reliable and up-to-date or suitable for any purpose.

 

This website may contain links to external websites. When you click on these links, you leave our website. Although Brouwerij De Plukker may have created the link, this does not mean that Brouwerij De Plukker approves or supports the content of the external websites in any way. Brouwerij De Plukker has no control over the content of the linked websites and is not responsible for it. Brouwerij De Plukker accepts no liability for external websites, their content or features.

 

Intellectual property

The website and its all it's parts (text, logos, brands, trade names, lay-out, images, photos, videos, illustrations and other items on the website) are protected by intellectual property rights. Brouwerij De Plukker prohibits you from using, reproducing, displaying, disclosing, deleting, any of it's content in any way without prior written permission from Brouwerij De Plukker.

 

Data Privacy

Consult our privacy statement.

 

Liability

Brouwerij De Plukker can not be held liable for any damage resulting from the use of this website (eg computer viruses, damaged files, loss of programs or other data, indirect damage, lost profits, etc. ). Brouwerij De Plukker can not be held liable for any service interruptions or for any damage resulting from these interruptions.

 

Applicable law

This website is subject to Belgian law, without taking into account provisions concerning conflicts of laws. All disputes relating to this website fall under the exclusive jurisdiction of the courts of Ypres.

 

Prices

Unless quoted otherwise, all prices are in Euro including VAT.

Brouwerij De Plukker has the right to alter the prices at any moment and to correct eventual errors.

 

Ordering

The customer declares to have the legal age to purchase alcoholic drinks as applicable in the country of destination.

Every order implies acceptance of our terms and conditions of sale.

 

Availability

All offers on this website are done "under reserve of stock". In the case of an occasional stock shortgage we will propose an alternative or the customer has the right to cancel the order free of charge.

 

Delivery 

For delivery of packages ordered via the web shop, the buyer shall receive a track & trace link. The buyer commits to provide a correct delivery address to which delivery can be made correctly. A delivery will be offered twice. If the courier is unable to deliver the goods safely at the times delivered via track and trace, all additional delivery costs for additional offers will be for the buyer.

 

Delivery period

Delays in delivery do not entitle us to compensation, breach of contract or refusal of the order.

 

Complaints

To report transport damage or if the shipment does not match the order, contact us within 24 hours via e-mail on brouwerij@plukker.be.

In case of transport damage, photos of the broken bottles and the transport box as received by customer should be added to the email. Your complaint will be addressed immediately.

 

Cancellation 

You can cancel your order up to 14 days after registration. The right to cancel the purchase is not possible when the product and the package material are no longer original, undamaged and unused.

 

The goods must be returned undamaged, unused and unopened (in their original packaging) at the very latest 14 days after delivery. The shipping date is the control date. The purchaser pays the shipping costs of the returned goods.